Nick Racey – Customer Care & Design Manager
I am the Customer Care & Design Manager at City and Country. With over 35 years of experience in construction, design & Quality management. I am committed to ensuring that every interaction you have with us is positive and productive. My team and I are here to help you with any questions, concerns, or feedback you may have. We will strive to provide prompt, efficient, and personalised service to meet your needs and expectations. My role encompasses quality inspections at various stages of the build process, home demonstrations, and providing customers with an aftercare service for two years after completion, responding to any defects or concerns that may arise.