Steve August – Customer Care Manager
I am the Customer Care Manager at City and Country. With over 20 years of experience in customer service and support, I am committed to ensuring that every interaction you have with us is positive and productive. My team and I are here to help you with any questions, concerns, or feedback you may have, and we strive to provide prompt, efficient, and personalised service to meet your needs and expectations. My role encompasses quality inspections at the end of the build process, home demonstrations, and providing customers with an aftercare service for two years after completion, responding to any defects or concerns that may arise.