Assisted Move

You have found your dream City & Country home, now you face the challenge of selling your existing property. Relax and let us take care of it with Assisted Move.

Assisted Move offers the chance to exclusively reserve the home of your choice for a pre-agreed period of time whilst we help you sell your current property. You can then relax knowing that your dream home is off the market and that you have a dedicated team working to get you moving as simply and quickly as possible.

Having a property to sell shouldn’t stop you from reserving your perfect City & Country home.

It couldn’t be simpler:

• Choose your dream City & Country home
• We will appoint local agents to carry out a valuation of your property
• Based on two independent valuations, we will tell you our recommended marketing price for your home and our suggested selling agent
• If you are happy to proceed, you appoint the recommended agent and reserve your chosen plot under our Assisted Move scheme
• You pay a holding deposit, complete an Assisted Move Agreement and we remove your new City & Country home from the market for a pre-agreed period of time
• We will liaise with you and your estate agent to support you in selling your own home
• When the sale of your old property is agreed, you complete a reservation form, and your holding deposit becomes a reservation fee
• Move into your beautiful new City & Country home

We will work with you to support you through the process. If a suitable buyer is not found during the agreed reservation period, we will talk to you and agree whether to extend the period or end the reservation and refund your deposit.

*Terms and conditions apply.

Terms and conditions
1. Assisted Move is only available on selected City & Country homes and selected developments.
2. Upon agreement of Assisted Move, City & Country will reserve the home of your choice for an agreed period. This is usually 4 weeks unless otherwise agreed at point of reservation.
3. Assisted Move is available on selected City & Country homes only. Acceptance is at our sole discretion. We reserve the right to refuse to agree to Assisted Move and we are under no obligation to give reasons why.
4. We will instruct local estate agents to undertake an independent valuation for your current home before we agree a marketing price for your home. The realistic sale price may be lower than an initial marketing price and is based on achieving a sale within a specified timescale agreed.
5. You have the final say at the price at which the property is marketed, but Assisted Move will not be available if the price at which you wish to market your current home is higher than we think is realistic or the timescale is too long.
6. You agree to City & Country’s recommended estate agent to market and sell your existing property. Whilst we will consult with you, the terms of that appointment (including the choice of agent and the list price) will be at City & Country’s discretion.
7. You agree to allow the appointed agent to market your home and arrange viewings by appointment, at reasonable times. You agree not to instruct another agent during the period that your Assisted Move reservation is active and, if you have an existing contract with an agent, you agree you will dis-instruct that agent. City & Country will not be liable for any related cancellation fees.
8. The buyer of your existing property must be able to exchange within a period of 28 days from the date their offer is accepted. If no acceptable offer is received within the temporary reservation period, we reserve the right to re-market our available plot.
9. The Assisted Move service cannot be used with any other incentives or purchase services unless we specifically agree at the time of reservation.
10. You must complete an Assisted Move Agreement.
11. We will only accept an Assisted Move reservation in the absence of a cash purchaser.
12. The buyer of your existing property must be able to exchange within a period of 28 days from the date their offer is accepted. If no acceptable offer is received within the temporary reservation period, we reserve the right to re-market our available plot.
13. The Assisted Move service cannot be used with any other incentives or purchase services unless we specifically agree at the time of reservation.
14. Estate Agent Fees contribution up to a value of £1000*. The amount we agree to pay will be a one-off payment and the relevant amount shall be deducted from your completion statement. There is no cash alternative to the value of the offer and legal completion of your new City & Country home must be within the agreed timescales.
15. If a suitable buyer is not found during the agreed reservation period, we will talk to you and agree whether to extend the period or end the reservation and refund your deposit. Your deposit will be refunded.
16. Our usual reservations and sales terms and conditions apply.