The Customer Care office is open from
Monday - Friday, 8.30am – 5.30pm (Excluding Public Holidays)
and can be contacted via the details below:
When the office is closed, the above telephone number is available for emergencies only.
This service is strictly for properties within their City & Country warranty.
Claire Forrest - Customer Care Manager
The General and Donaldson's
Customer Care Manager
King Edward VII Estate and Sundridge Park Mansion
Hannah Foile - Customer Care Coordinator
King Edward VII Estate, Sundridge Park, St Osyth's
Emily Parker - Customer Care Coordinator
The Playfair at Donaldson's, The General/The New Yard, Angels Courtyard and The Garden Quarter