Sales Executive

The Sales & Marketing team are looking for a dedicated and enthusiastic Sales Executive to join their team at Sundridge Park Mansion, Bromley.

Duties will include:

  • Being the first point of contact for all customers on site.
  • Responding to enquiries and securing reservations.
  • Ensuring all administrative and report requirements are completed to a high standard.
  • Managing all reservations to achieve an exchange of contracts within 28 days. Identifying and remedying any problems and updating key dates as necessary.
  • Pro-actively generating leads to achieve sales targets.
  • Liaising with Sales Managers and Site Managers.
  • Maintaining all sales areas and show homes.
  • Providing support for customers throughout the sales process.
  • Ensuring the good management of customers and their advisers from initial point of contact through to negotiation and handover to Customer Care.
  • Under the direction of the Sales Manager to carry out project specific research to identify the potential for our product in identified areas, to evaluate sales values and marketing opportunities.

Experience required:

  • At least three years’ experience in a similar role with proven Sales & Marketing success and to be able to clearly demonstrate experience of tough negotiations resulting in successful sales results above expectations.
  • Significant experience of and a thorough understanding of the industry, the property market, products, processes and problems (especially relating to construction and its interaction with customers and sales).
  • A thorough understanding of the process for buying and selling property including the legal aspect.
  • To have a good understanding of new build, conversions and listed building development projects.
  • To be able to communicate at all levels internally and externally in a professional manner.
  • To be proficient and accurate in all aspects of work.
  • To have a sound understanding and appreciation of the importance of Health & Safety.
  • To be financially aware (cost management).
  • To be computer literate i.e. Word, Excel, Email.

Essential Skills:

  • Powerful and persuasive negotiator who is able to identify and ‘close’ a sale effectively.
  • Genuine desire to understand the customers true requirements and to succinctly explain how the City & Country product meet these requirements and provides and enhanced quality of life.
  • Customer friendly and have the ability to handle difficult customers.
  • Excellent communication skills – oral and written.
  • Excellent analytical and problem solving skills that result in sound decision making.
  • Good conflict resolution skills.
  • Good organisational and time management skills.
  • Good record keeping.
  • Good fiscal management, budgetary skills and control.
  • Strong attention to detail.
  • High standard of personal presentation.
  • Clean driving licence.

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